Student Help Notes

Just getting started with Smartwork5? Begin by browsing the "Getting Started" section of the student help notes. For other questions, review the other help notes sections or use the search function at the top of this page.

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Getting Started with Smartwork
Smartwork is an online, self-graded homework system that provides students with interactive, engaging content. Smartwork works on computers and tablets, and integrates with the Norton Ebook Reader and other Digital Toolkit products. This page provid...
Frequently Asked Questions
This page contains a list of frequently asked questions about Smartwork. If your question does not appear here, please visit the W. W. Norton service desk via the link at the bottom of the page. Hide All Answers What are the system requiremen...
Question Player
In Smartwork, you access the assignments created by your instructor through the Smartwork Question Player. This page contains an overview of the Question Player's features. Hide All Answers Smartwork Assignments Assignment Preview Page...
Smartwork Adaptive Assignments for General Chemistry
W. W. Norton & Company has teamed up with Knewton , a leader in adaptive learning technology, to provide a new learning tool in  Smartwork . Adaptive chemistry assignments guide you through customized pathways of material until you attain m...
Tutorial Lessons
What is a Tutorial Lesson? A Tutorial Lesson is a series of questions, consisting of one assigned “Parent” question and multiple, optional “Step” questions. These Step questions are designed to help you figure out the answ...
Economics Graphing Tool Directions
Reviewing the graphing tool directions below will help you understand how to use each tool correctly.   Hide All Answers Tips to Get Started Read and understand the directions before submitting your graphing attempt. If your attempt...
Chemical Equation Question Type
Chemical Equation Module The Chemical Equation Module (CEM) allows students to enter chemical formulas as well as partial or complete chemical equations. The screenshot below shows an example of a CEM question. The CEM is highlighted by the...
Numeric Entry Question Type
Hide All Answers Numeric Entry Question Type: Introduction As the name suggests, the Numeric Entry question type is used when a numeric answer is required. The numeric entry field (shown in the figures below) requires a student to enter only...
2D Molecule Drawing Module - General Chemistry
2D Molecule Drawing Module The 2D Molecule Drawing Module (MDM) allows students to draw chemical structures or reactions as answers to Smartwork questions. An example of an MDM problem is shown below. Depending on your screen resolution or your...
2D Molecule Module - Organic Chemistry
Hide All Answers 2D Molecule Module - Toolbar Introduction for Organic Templates The 2D Molecule Module in Smartwork has unique tools for organic chemistry problems that are not present for general chemistry problems. The availability of or...
3D Molecular Visualization Module – Biochemistry
Hide All Answers 3D  Molecular Visualization Module The 3D Molecular Visualization module (3DMV) within the Smartwork system allows students to visualize, manipulate, and analyze three-dimensional structures of proteins and nucleic...
Multi-Step Module Overview - Organic Chemistry
Hide All Answers Format and Introduction The Multi-Step Module is used in two problem types: synthesis and mechanism.  For a synthesis question, you’ll be asked to draw or modify structures to complete a multi-step synthesis.&nb...
Symbolic Equation Module
Symbolic Equation Module The Symbolic Equation Module (SEM) allows students to enter answers in a variety of formats, ranging from simple numbers or letters to complex mathematical equations. The screenshot below shows an example of an SEM...
Open Response Questions
Open Response questions work differently from the other types of questions. You'll be asked to write a text response, which will be submitted to your instructor. You won't be graded for the question right away. When the assignment's ...
Exam Assignment
Hide All Answers Exam Assignment If your instructor assigns an Exam assignment, you will have a one attempt to submit an answer per question.  Click Begin Exam to start.   Once you submit your attempt, feedback will n...