Visual Guide: Overview of the Account and Activity Tools

Visual Guides provide illustrated, detailed instructions on how to use Norton Digital Toolkit products. This page presents annotated diagrams about the account and activity tools that can be accessed by clicking on the gear menu in the upper corner.

Account Tools

To access the account tools while on the Digital Resources page or the Activity List, click on the gear icon in the upper right corner of the screen.

  1. The email address associated with your account.
  2. Click on Add Yourself to a Student Set to add yourself to a Student Set created by your instructor.
  3. Click on Request Support to go to the Service Desk support webpage.
  4. Click on Help to view the getting started and help resources for ZAPS.
  5. Click on Change Your Email to change the email address associated with your account.
  6. Click on Change Your Password to change the password on your account.
  7. Click on Sign Out to exit ZAPS. You will also be automatically logged out after 2 hours of inactivity.

Activity Tools

To access the activity tools while within an activity, click on the gear icon in the upper right corner of the screen.

  1. The email address associated with your account.
  2. Click on Add Yourself to a Student Set to add yourself to a Student Set created by your instructor.
  3. Click on Request Support to go to the Service Desk support webpage.
  4. Click on Help to view the help documentation for this specific activity.
  5. Click on Change Your Email to change the email address associated with your account.
  6. Click on Change Your Password to change your password for your account.
  7. Click on Sign Out to exit ZAPS. You will also be automatically signed out after 2 hours of inactivity.

Submit a Support Request

Still need help? Submit a support ticket and a customer support specialist will be happy to assist you.
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