Frequently Asked Questions

Instructors and students can experience similar issues regarding their accounts and grading. The answers to many common questions can be found in our Help Notes. To get started, peruse the instructor and student help notes below. If your question is not listed, reach out to our Help Desk for further assistance.

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Instructor FAQ

Having trouble getting started with Norton Learning Tools? Browse the Frequently Asked Questions by Instructors to see if your problem can be solved here. For other questions, review help notes in other sections or use the search function at the top of this page.

Student FAQ

Having trouble getting started with Norton Learning Tools? Browse the Frequently Asked Questions by students to see if your problem can be solved here. For other questions, review help notes in other sections or use the search function at the top of this page.