Clearing Cache within Internet Browsers

This page will guide you through the steps of how to clear the cache from your internet browser. Clearing your internet browser's cache can solve some issues you may experience when using Norton's digital products. Click on the link below that matches the operating system and internet browser you are using to view customized instructions on how to clear the cache.

Don't know which Internet browser you're using? Click here.

Windows/Internet Explorer

Click on the gear icon in the upper-right corner of the window and select Internet options from the menu.

Make sure the General tab is selected and click on the Delete button under Browsing history.

Check the boxes for the type of data you want to clear and click on the Delete button.

Windows/Microsoft Edge

Click on the menu icon in the upper-right corner of the window and select Settings from the menu.

Click on the Choose what to clear button under Clear browsing data.

Check the boxes for the type of data you want to clear and click on the Clear button.

Windows/Chrome

Click on the menu icon in the upper-right corner of the window.

Hover over More tools and select Clear browsing data... from the menu.

In the dropdown menu at the top of the window, select the beginning of time, check the boxes for the type of data you want to clear, and click on the Clear browsing data button.

Windows/Firefox

Click on the menu icon in the upper-right corner of the window and click on the History icon.

Select Clear Recent History... from the menu.

In the dropdown menu at the top of the window, select Everything, check the boxes for the type of data you want to clear, and click on the Clear Now button.

Windows/Opera

Click on the Menu icon in the upper-left corner of the window.

Hover over More tools and select Clear browsing data from the menu.

In the dropdown menu at the top of the window, select the beginning of time, check the boxes for the type of data you want to clear, and click on the Clear browsing data button.

Mac/Safari

Click on the History menu at the top of the screen and select Clear History... from the menu.

Select all history from the dropdown menu and click the Clear History button.

Mac/Chrome

Click on the menu icon in the upper-right corner of the window.

Hover over More tools and select Clear Browsing Data... from the menu.

In the dropdown menu at the top of the window, select the beginning of time, check the boxes for the type of data you want to clear, and click on the Clear browsing data button.

Mac/Firefox

Click on the menu icon in the upper-right corner of the window and click on the History icon.

Select Clear Recent History... from the menu.

In the dropdown menu at the top of the window, select Everything, check the boxes for the type of data you want to clear, and click on the Clear Now button.

Mac/Opera

Click on the Opera menu in the upper-left corner of the screen and select Clear Browsing Data... from the menu.

In the dropdown menu at the top of the window, select the beginning of time, check the boxes for the type of data you want to clear, and click on the Clear Browsing Data button.

iOS/Safari

Open the Settings app.

Select Safari from the list on the left and tap on the Clear History and Website Data link.

Tap on the Clear button.

Android/Chrome

Tap on the menu icon in the upper-right corner of the screen.

Tap on the History link in the menu.

Tap on the Clear Browsing Data... button at the bottom of the screen.

In the dropdown menu at the top of the window, select the beginning of time, check the boxes for the type of data you want to clear, and click on the Clear Data button.

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